Frequently Asked Questions
Who receives my donation?
Smilify is a
registered trading name of One Terrene International (OTI). Donations made
through the official Smilify donation facilities support OTI's charitable
activities.
Can I choose which cause to support?
Where a specific cause
is available as a designated donation option, its intended allocation will be
explained during the donation process. General donations support OTI's
charitable work according to its needs and priorities.
Does OTI rely entirely on public donations?
No. A substantial part
of OTI's charitable work is supported by contributions from businesses within
OTI Group. Public donations and other forms of support help extend our
activities and respond to additional needs.
Will I receive confirmation of my donation?
Donation confirmations
or receipts are provided according to the payment method used and the
information supplied during the transaction.
Can I donate anonymously?
Where supported by the
selected payment method, your donation can be made without public recognition.
Certain information may still be required for payment processing, legal
compliance or accounting purposes.
Are donations tax-deductible?
Tax treatment depends
on your country, the nature of the donation and applicable law. Please seek
advice from a qualified tax professional rather than assuming that a donation
automatically qualifies for tax relief.
How can I learn about the work my donation supports?
Visit our Our Impact
page for financial summaries, achievements and information about the charitable
initiatives supported through OTI.